I had just come back from a trip to AZ and TX and went to the ATM at my own bank and it swallowed my card !
So ....I parked and went inside .
The teller informed me that they were issuing new cards and the new would arrive in a week !!!
I told her to get a manager and asked wouldn't it have been a better idea to wait for me to receive and activate the new card before killing the old one????
I had just traveled 7000 miles and would have not been very happy to find I had no access to my money on such a trip....... I was informed that wasn't the way they did it.
I then inquired about what my current balance was and when they told me I asked them to put it on the counter, the manager put the paper with my balance there,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
"NOOOOOOOOOOOOOOOOOO, you can keep that as a souvenir just put my entire balance in cash there,,, Benjamins please!!!
I'm no longer doing business here! "
I then went next door to the credit union , opened a new account and never had a problem since .