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You need to hydrate your fingertips before you go. They will not give a proper print wi moth clearly defined ridges if the skin on your fingers is dried out.
Many times every year I can’t get my cell phone or tablet to accept Touch ID which also reads fingertip imprints. Being a person who quickly cues into cause and effect I know the quick fix. I wet my fingertips long enough to plump up the ridges.

So quit despairing and instead do the preparation work. Go in the restroom immediately before you do a fingerprint exam and plump up the skin so the ridges make a good, clear, print impression. Or take along a washcloth in a zip lock bag to take along to pre-soak your fingertip with moisture just before you use them for the print testing.

If they are not showing up in any database you need to retake the prints at places such as the driver’s license facility.
 
Well that looks like there are several things that I can try, thanks! IIRC we tried something to bring them out last time, whether it was water or lotion I can't remember. I'll have to "train" for this LOL before I go back. I'm still going to start by calling the FBI lady ... I should make sure I've jumped through all their hoops in just the right way. Just in case I end up in the .1%, I don't want them saying "go back, you shoulda done xyz." It's a 3-hour round trip and a good chunk o' change to make another try.
 
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