Locked my keys and phone in the car, idk why I keep doing this... My last car I never had this problem, giving this was years ago and a 72 Triumph Spitfire (I probably never bothered to lock). Anyways a nice lady allowed me to call Allstate Motor Club. I did not know my member number, so she looked it with my name and address. The lady who spoke with an accent and barely spoke English. Said we don't have a "Steven" in Florida but one in CA, then she gave me there full names... So then she looks it up with my phone number, then it shows up... Okay, so I tell her I'm locked out of my car... Spend the next 20 mins telling her the address and spelling it out. She kept saying it does not exist, does not show up in there computer. The place has been there for at least 20 years... The lady had the nerve to say she can't understand me and to speak clearer English. This pissed me off coming from someone who barely speaks it! Once she finally located me, told me there would be a truck in 70 mins...
I kept sticking my hand through the window, with no luck. After sometime a nice skinny Spanish guy came by. Asked to borrow my phone. I told him I love to but my phone and keys are locked in the car... He helps me, I pull the window down as far as I could and he squeezes that little arm in! He unlocks the door, but the poor guy got his arm stuck. So we open the door and I roll the window down. We have a bit of a luagh, thankful the glass did not break. I let him use the phone and gave him what little change I had left (he was very thankful, as much as I).
So I call Allstate back and a perfectly clear English speaking lady picks up... I told her I no longer needed service, I gained entry. She said alright and canceled. So I go into work since I am called in. Next thing I know I get a call 45 mins into my shift, that the truck was there to give me a JUMP START?!
I had AAA in the past, never had a problem. There call center is in Sanford for my area. So the reps know central Florida pretty well... I will be canceling Allstate Auto Club and running back to AAA when I get my tax return.