Morgana
Well-known member
- Joined
- Mar 18, 2021
- Messages
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Well, this is unpleasant. The library is accusing me of damaging a book, leaving "dried liquid damage" and "a bad smell," and has frozen my account till I pay a fine. I didn't do it, but since they threw out the book before notifying me of the complaint, there's no evidence one way or the other -- and no way for me to see if, for example, it looked different from when I returned it, or was already damaged when I checked it out and I just didn't notice, or was not really damaged. I appealed saying "I didn't do it" and they said "we'll lower the fine because it was an older book." Which is basically the same as calling me a liar, right? I pushed the appeal to the next level. (To their credit, they do tell you how to appeal.) I suppose I'll pay it if I have to, under protest, to avoid having some kind of delinquent debt on my record, but either way I don't see using them for anything but ebooks in the future.
There's probably half-a-dozen other ways it could have been damaged (if it was) -- including in-house, by a reader holding a drink bought in the vending machine in the library lobby.
I know it's just another bureaucratic hassle, but libraries are usually such reliably pleasant places! it's easy to assume they'll always be that way. Not just a place to get free books but a sort of community anchor. Another illusion bites the dust. Oh well, don't let the 'crats get you down, I guess! Thanks for listening.
There's probably half-a-dozen other ways it could have been damaged (if it was) -- including in-house, by a reader holding a drink bought in the vending machine in the library lobby.
I know it's just another bureaucratic hassle, but libraries are usually such reliably pleasant places! it's easy to assume they'll always be that way. Not just a place to get free books but a sort of community anchor. Another illusion bites the dust. Oh well, don't let the 'crats get you down, I guess! Thanks for listening.