I got State Farm ages ago, at the time they were the only company I could get motorcycle insurance with without having a car insured with them. I stayed with them over time when I had cars, then homeowners ins. Ive checked some other companies, the general outcome is "Let us give you a quote! Who do you have insurance with currently?" "State Farm." "Oh, we cant beat their rates."
Moms car was insured by another company, I ended up checking with State Farm and adding it to my insurance, with the discount of the multiple, it ended up only costing I think $12/mo more then without it added. It was less then whatever her old insurance was.
I let them talk me into the towing insurance boondoggle many years ago. Seemed like a scam after i agreed to it, I think it was around $12-$14/year, maybe $12/6 mo? Anyway, you pay the tow, then take the bill in. First time I had a breakdown and couldnt fix it on the side of the road, I got towed into a town and took the bill in. They asked if I had it towed to the closest place I could get it repaired, I said yes, they gave me a check. Boom. Done. No issues. I gave up fixing stuff on the side of the road. Huge improvement in quality of life. I at least get it towed into town to a friends place or whatever, just the closest place I could get it repaired. Had a tow to a preachers house once. Anyway, Ive used the heck out of the towing insurance over the years, and theyve never kicked about paying me back, even with some fairly hefty tow charges.