GCAdventurer
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- Jul 9, 2016
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So who owns one? I carry a Surge http://www.leatherman.ca/en_CA/surge-3.html#start=7
Have had one for several years now and use it daily. Their warranty is awesome! My first one had an eye glass screwdriver and I broke it, contacted them to send another (it was just the removable bit) & they told me to just send in the whole tool, well a week later & they gave me a brand new current model no questions asked. Then last year I broke another bit (totally my fault as I was using it as a pry bar!) & they replaced it with another new one! Not once was I ever hiding the fact that I broke the tool by abusing it and they had no issue at all with that!
Does anyone have a good story to tell where their Leatherman came to the rescue and saved the day?
Have had one for several years now and use it daily. Their warranty is awesome! My first one had an eye glass screwdriver and I broke it, contacted them to send another (it was just the removable bit) & they told me to just send in the whole tool, well a week later & they gave me a brand new current model no questions asked. Then last year I broke another bit (totally my fault as I was using it as a pry bar!) & they replaced it with another new one! Not once was I ever hiding the fact that I broke the tool by abusing it and they had no issue at all with that!
Does anyone have a good story to tell where their Leatherman came to the rescue and saved the day?