A Rant

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Well some semblance of a rant anyhow - I hate when mechanics think I'm stupid just because I have tits. I do not like being talked down to. "If there's anything you don't understand I can dumb it down for you" as we approach my right rear brake assembly and I can clearly see the shoe in three pieces - the fact that there is no pad there and there are lines in the drum - yes, guess what? I know this is bad. I also know that those brakes are under warranty because You, Mr Tire, you said you fixed them 8 months ago. And guess what? I also know the truck has been driven less than 3000 miles in those 8 months. <br><br>Grrrrrrrrrrr.<br><br>
 
And now they're saying some hydrolic piston parts are stuck out and need to be replaced and that this is what caused the brake shoe assembly to fail. WTF?<br>
 
Brake cylinders can stick. Did they replace it when they did your last brKe work? If so, how long was the warranty for? What repair did they do last time they worked on it? They'll on,y warranty what they worked on, and warranties expire - generally - after six months.
 
Mr Tire does a lifetime warranty on the hardware and 6 months on the labor. No, they did not replace the cylinders the last time - there is no mention of them from when I had them fixed nor from three days later when I complained that that tires was making a weird clanking noise that sounded like the tire was going to fall off. They loosened the calipers and sent me on my way.<br><br>They are still honoring the warranty on the hardware for the drum, shoes, pads but charging me $100 labor on that plus around $200 total parts and labor for the cylinders (2 of them apparently) so I'll be putting out about $350 total today<br><br>They also say I'm leaking differential fluid which I was going to have fixed today until they told me about those cylinders. I'm on unemployment and losing my house I can't keep dumping hundreds of dollars into a vehicle I'm only going to sell anyhow.<br><br>
 
It's possible the brake cylinders were going bad when they worked on your brake and they didn't catch it. Adjusting the brake shoes ( no calipers if you have drum brakes) may have merely stopped the symptom temporary. Again, they may have gone bad later. Brake cycliners are someethin I replace as a matter of course when doing brakes. You can't guess when they're going to fail, but they do damage when they do.
 
<p>Now Cherry, quit worrying your pretty little head about such things<img border="0" align="absmiddle" src="/images/boards/smilies/biggrin.gif">&nbsp;(just teasing)</p>
 
Oh it gets even better. They said it was done at 1pm and picked me up from my house IN MY CAR. Halfway back to the shop I could smell rubber burning and asked if my car was on fire and was told no it was exhaust from the car in front of me. When we pulled into the shop both back wheels were smoking. First they said the guy who picked me up was driving with the emergency brake on and then 5 of them stood around and stared at my car for about 20 minutes THEN they pulled out a DVD on how to fix my car. I am home now, my car is back at the shop apparently during the t est drive the cylinders locked back up.<br><br>(by the way yes, my truck has rotors on the back and calipers on the front - all have been replaced in the past 8 months)<br><br>
 
I suggest you never go back to these bozzooes again, after this is finally fixed!<div><br></div><div>ps, sometimes garages try to take advantage of men too, although we tend to react differently when we find out!</div>
 
Have them check for a kink in the brake lines. They do sound incompetent however.
 
Incompetence is strong in this group. Turns out they didn't bleed the brake lines fully when they changed the brakes TODAY - yeah I bet they didn't bleed them right 8 months ago either which is why all of this has happened. There's a nice two page letter to corporate printed out and ready to go with a copy of my receipt from today's fiasco.<br>
 
Get your car out of there as soon as you can.
 
<P>I&nbsp;can really empathize with you, Cherry.&nbsp; Nothing pushes me over the edge like car problems. I had the same wonderful mechanic for 25 years and he spoiled me rotten, forever.&nbsp; They don't make 'em like him, anymore.&nbsp; </P>
 
Cyndi - yep cause they always come at the worst time. The Durango with the bad brakes is one I want to sell but my conscious WILL NOT let me sell a car that I know is unsafe to that degree - sure the next owner can fix the leaky differential but I will not shovel brake issues on to a new person. I keep having an image of a single mom and her kids having an accident because she bought my headache. I just can't do it. Of course this comes right at a time when I've got a little money put away to buy a RV and I'm running out of time here in the house.<br><br>The general manager at the Mr Tire tonight said he's friends with the local car max people and he said he could probably get me what I want for the truck ($3000) I'll ask about that again tomorrow when he picks me up for me to get my car. I've got receipts for over $4000 worth of work that I've done to it since I was given the vehicle in March.<br><br>
 
<P>I'll be hoping he comes through for you!</P>
 
<span class="Apple-style-span" style="font-size: 13px; background-color: rgb(247, 247, 247); ">And now they're saying some hydrolic piston parts are stuck out and need to be replaced and that this is what caused the brake shoe assembly to fail. WTF?</span>
<br><div><br></div><div>Tell them to screw off. &nbsp; OF COURSE the wheel cylinder pistons will come out, due to the shoes being destroyed (somehow during their&nbsp;installation&nbsp;and/or adjustment of the shoes). &nbsp;MOST mechanics do not know how to properly cut/sand drums / adjust rear brakes, which is what probably happened.&nbsp;</div><div><br></div><div>They may (probably) over-adjusted (tightened) the shoes (via the star adjustment wheel), making them heat up and crack apart (creating clearance issues), thereby allowing the brake cylinder pistons to come out. &nbsp;Wheel cylinders just don't go bad that way. &nbsp;They usually "seap" for thousands of miles, so IF they were bad, the "mechanic" would have seen it, since he/she must push the wheel cylinder pistons in and out to get the shoes lines up. &nbsp;</div><div><br></div><div>The only other way the wheel cylinder pistons is by installing shoes with a brake drum that has been cut too many times and is past o.e. specs. &nbsp;And if they did that, Ohhhhh boy... Sue-city.&nbsp;</div><div><br></div><div>Ok, just read some more of your posts... I bet they did not do a FINE cut (and then swirl) on the drums when they did the brake job. &nbsp;Often, mechanics do a rough cut (saves time, BUT looks/feels like a 45 record grooves) and then adjust the drums. &nbsp;The brakes shoes begin wear in the track after a 100 or so miles, and track like needle on a record player, thereby "slapping" the shoe against the backing plate -- hence your&nbsp;initial&nbsp;noise complaint?</div><div><br></div><div>They then may (my guess) have over-tightened the shoes (to get rid of the noise), which caused a heating condition, and destroying the shoe material. &nbsp;Finally, the wheel cyclinders pop out, due to no pressure holding them in... &nbsp;MAJOR SNAFU ON THEIR PART. Midas was anal about doing things right, when I was there...&nbsp;</div><div><br></div><div>I was Midas certified in brakes and ASE, GM certified later on.&nbsp;</div><div><br></div><div>With only 3k miles on it, they would be stupid to create such (forgive the pun) "unwarranted" drama...&nbsp;</div><div><br></div><div>When u say:</div><div><br></div><div>
<span class="Apple-style-span" style="font-size: 13px; background-color: rgb(247, 247, 247); ">They loosened the calipers and sent me on my way.</span>
</div><div><br></div><div>You mean wheel cylinder, right? &nbsp;The calipers/pads are on the front, drumes/shoes on the rear. &nbsp;Unless you have calipers/discs all around, then you wouldn't have shoes (unless the rear is disc with a little drum and little shoes inside that act as a parking brake), but you don't. &nbsp;<b><u>You have drums/shoes/wheel cylinder.</u></b> &nbsp;</div><div>FYI, wheel cylinders cost 20 bucks, buy I always buy a simple rebuild kit (just a springs and 2 rubber suction cups). &nbsp;Just scotchbrite the inside of the wheel cylinder, clean and install. Takes 5 minutes and costs 7 bucks or so.&nbsp;</div><div><br></div><div>These guys are terrible... They need to<b><u> fix it for free</u></b> and throw in sealing the differential for free... &nbsp;Tell them you'll contact your local DMV investigator, along with filing a B.A.R. (Bureau of Automobile Repair). &nbsp;That should change their attitude... &nbsp;Also, I'd like to know the actual mechanic's brake certification/training, if possible. &nbsp;At least call the BAR to ask for advice. &nbsp;Shops are scared chitless of the BAR, since complaints are&nbsp;permanently logged and investigated...&nbsp;</div><div><br></div><div>I'm a pitbull on a puppy on crap like this.....</div><div><br></div><div>I'm here for you, princess... &nbsp;- talking UP to you <img src="/images/boards/smilies/smile.gif" border="0" align="absmiddle">&nbsp;</div><div><br></div><div>AJ</div><div><br></div><div><br></div>
 
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