:s Hi, all. We ordered a Nomad back in January of this year. At the time, Tom assured us the supply chain for the build was not an issue. Since then, we haven't been getting any updates on the build. We've been flexible because of COVID, but tracking Tom down has been almost impossible. We've emailed, texted, and called. When he finally does respond, he never gives specifics (as in, has he started the build). The contact ends with him promising to get back to us with where our particular unit is in the production process. As of today, we have only general complaints from him about COVID, lazy workers, and pushy customers. We're not asking for changes, demanding delivery tomorrow, or anything weird. We just want to know if he's even started it. Mind you, our order went in at least two months before there were shutdowns that would have impacted manufacturing. We can't understand why this means he can't locate a work order or offer real details. Sorry to vent, but we haven't had this kind of problem with other businesses. Most have been pretty proactive during the pandemic.