My headphone jack is broken on my 002r. It still works but I can no longer secure the nut and washer on to the jack so the jack is sort of hanging in limbo.
I called sweetwater. They couldnt order the part from digidesign. I believe my 002r isnt registered and isn't in warranty any more so I didnt bother calling tech support @ digidesign. (Last time, they practically hung up on me even though, it turned out to be the DC power harness issue which is a recall. He still made me call the pay line. not cool.)
I did email tech support from the digidesign site, though. I'll just have to sit and wait now on that.
Any other suggestions in trying to get new headphone jack?