Satellite5812
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- Joined
- Jul 30, 2015
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I'd always used Progressive in the past, and I'd always been happy with them. This time around though, it was a complete and total nightmare. It took 3 additional phone calls to establish the electronic payment option I'd originally asked for, and then they still got it wrong, resulting in a missed payment. Then I was penalized for the missed payment. And additionally found out they had added comprehensive, after I'd explicitly asked to carry only the legal minimum. Of course they won't refund this amount.
Anyway, my van is parked until I can get an engine replacement, so I cancelled my policy. No more Progressive! Never again. Interestingly, the very next day after cancelling my policy, I stumbled across this Consumer Reports article about vehicle insurance.
Anyway, my van is parked until I can get an engine replacement, so I cancelled my policy. No more Progressive! Never again. Interestingly, the very next day after cancelling my policy, I stumbled across this Consumer Reports article about vehicle insurance.