This is frustrating. I ordered a solar panel and charge controller from Northern Arizona Sun & Wind. Online. Paid with PayPal. Got UPS tracking info. Everything's cool, right?<br><br>Today I got an email from PayPal saying all the money I paid NAS&W had been refunded. The reason: NAS&W needed more for the shipping. What?<br><br>So I waited for business hours in AZ and called. Either the guy I talked with was really slow, or their computer system was. It took ridiculously long to get info. <br><br>It boils down to them not properly figuring the shipping costs. They were off by $13 and change. Sheesh, guys! You pulled the plug on a $739.00 order because of thirteen bucks?<br><br>They claim they tried to call me. There were no messages on either my land line or cell phone.<br><br>Closing on the house is next week. The panel and controller will arrive sometime before July 4th. I had them ship it to my temporary location where I'll be doing most of the buildout.<br><br>And, dammit, Mattress Firm was supposed to deliver my Twin XL mattress today. It's not a good day for deliveries.<br><br><img src="/images/boards/smilies/mad.gif" class="emoticon bbc_img">