I have had a Renogy solar suitcase for 3+ years and have used it extensively without issue.
Until last month, when chipmunks in Wyoming completely ate this section of wiring and were working on several other spots when I interrupted their activities.
When I was able to get Renogy customer service on the phone, they were extremely helpful.
With this photo and the numbers, etc., from the panel itself, they quickly identified what replacement parts I needed.
The parts were very reasonably priced and Renogy shipped them to me for free.
I was fortunate to be camping near a man familiar with solar and wiring, in particular, who repaired this for me in a matter of minutes.
I have camped and used my solar suitcase around many chipmunks in the past, and never had wiring bothered, but my next trip West may include a can of pepper spray for my wires.
Until last month, when chipmunks in Wyoming completely ate this section of wiring and were working on several other spots when I interrupted their activities.
When I was able to get Renogy customer service on the phone, they were extremely helpful.
With this photo and the numbers, etc., from the panel itself, they quickly identified what replacement parts I needed.
The parts were very reasonably priced and Renogy shipped them to me for free.
I was fortunate to be camping near a man familiar with solar and wiring, in particular, who repaired this for me in a matter of minutes.
I have camped and used my solar suitcase around many chipmunks in the past, and never had wiring bothered, but my next trip West may include a can of pepper spray for my wires.