Wanderer
Well-known member
- Joined
- Mar 10, 2011
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So, I bit the bullet and put the van into the shop for repairs. Front end and an oil change...
I get a call at 3 pm "We didn't fix it, but we did change the oil"
Reason they didn't do the work? "Supposedly" that due to the "Quality" of the parts. :huh:
Now, I have talked with various shop managers who will have 3-5 mechs and will (While waiting for the parts to arrive) will disassemble the vehicles so they keep them busy and the $$ rolling in....I got underneath the van and saw that NOTHING had been touched.
The receptionist said "They put the old parts back on" :huh:
Now I KNEW this was a lie, NO SHOP would ever put back worn parts on a vehicle. So, they let me leave and said "Oh, bring it in Monday, we can get it fixed"
Screw you, 9 months ago they said it was "Dangerous" to drive it...So now it's even more so (Quite likely) and yet you didn't care enough to fix it as you promised....Yeah, you're not going to get my business from now on.
Had they said "Hey, we were over booked and how about next week?" Yep, no probs, but lying to me gets you NO MORE business from me...
I'm debating about finding someone on CR to do the work (I did it before, good results) or working beside them and maybe learning from them....I have watched several videos on repairing ball joints and control arms and they have some real nifty tricks about putting them back together in such a way to get you to a alignment center without much worry....
I get a call at 3 pm "We didn't fix it, but we did change the oil"
Reason they didn't do the work? "Supposedly" that due to the "Quality" of the parts. :huh:
Now, I have talked with various shop managers who will have 3-5 mechs and will (While waiting for the parts to arrive) will disassemble the vehicles so they keep them busy and the $$ rolling in....I got underneath the van and saw that NOTHING had been touched.
The receptionist said "They put the old parts back on" :huh:
Now I KNEW this was a lie, NO SHOP would ever put back worn parts on a vehicle. So, they let me leave and said "Oh, bring it in Monday, we can get it fixed"
Screw you, 9 months ago they said it was "Dangerous" to drive it...So now it's even more so (Quite likely) and yet you didn't care enough to fix it as you promised....Yeah, you're not going to get my business from now on.
Had they said "Hey, we were over booked and how about next week?" Yep, no probs, but lying to me gets you NO MORE business from me...
I'm debating about finding someone on CR to do the work (I did it before, good results) or working beside them and maybe learning from them....I have watched several videos on repairing ball joints and control arms and they have some real nifty tricks about putting them back together in such a way to get you to a alignment center without much worry....