WalkaboutTed
Well-known member
- Joined
- Dec 18, 2016
- Messages
- 910
- Reaction score
- 3
On another post last month, I had left it at where, for some reason, the ctek unit solar input didn't seem to be functioning. I forgot to update board with the resolution of the problem.
With an email exchange initially complicated by language difficulties (my Swedish is non-existent, his English was only marginally better), I finally sent the unit back to CTEK USA. Within 24 hours of having received it back from me, they confirmed that, yes, a resistor was non-functional. The replacement unit went out the next day and I had the new one, in place and working properly 72 hours afterwards.
So now I have both CTEK d250s and Smartpass units for the alternator and the portable (100 watt) solar panel charging. And I'm using the Blue Sky 3000i for the other 445 watts from the roof. I like that the Blue Sky is programmable for the absorption and float voltages and absorption time. I have the best of both worlds as far as I'm concerned, now.
Everything works perfectly now. I even have ice, if only because the boys don't know that it's there. I've given up on making it in the house freezer as I find only empty ice cube trays, no matter how often I fill them. And we've figured out how to keep #4 son from drinking all the beer-we keep some hidden in the van fridge.
So yes, CTEK's warranty service is as good as it has been reported elsewhere. That definitely counts for something nowadays.
With an email exchange initially complicated by language difficulties (my Swedish is non-existent, his English was only marginally better), I finally sent the unit back to CTEK USA. Within 24 hours of having received it back from me, they confirmed that, yes, a resistor was non-functional. The replacement unit went out the next day and I had the new one, in place and working properly 72 hours afterwards.
So now I have both CTEK d250s and Smartpass units for the alternator and the portable (100 watt) solar panel charging. And I'm using the Blue Sky 3000i for the other 445 watts from the roof. I like that the Blue Sky is programmable for the absorption and float voltages and absorption time. I have the best of both worlds as far as I'm concerned, now.
Everything works perfectly now. I even have ice, if only because the boys don't know that it's there. I've given up on making it in the house freezer as I find only empty ice cube trays, no matter how often I fill them. And we've figured out how to keep #4 son from drinking all the beer-we keep some hidden in the van fridge.
So yes, CTEK's warranty service is as good as it has been reported elsewhere. That definitely counts for something nowadays.