I can’t get my promaster van factory led cargo lightstrips to turn off

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wart

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My 2023 2500 promaster van came factory with led lightstrips in the ceiling of the cargo area. Tonight I hit the button to turn them on and now they won’t turn off. They’re just on. I push the button. On. They’re also connected to a timer that isn’t turning them off. Anybody know what I can do? I cannot even find these lightstrips in the manual at all.
 

Happy Camper

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Maybe there's is a fuse? They might think a door is open. Maybe go around and open and close all the doors. Other than that it's a 2023. Run by a dealership and have them take a quick look. It's not something that should take more than a few minutes to figure out.
 
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maki2

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You might want to think about joining the promaster forum. Fellow pro master owners are likely to know the answers for your vehicle specific questions regarding factory features.
 

bullfrog

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Maybe try pulling the fuse and see if they reset? Maybe shutting and locking the doors?
 
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