Contacting renogy

[Scout]

Does anyone know how to get in touch with renogy? I called 2 numbers on their website and one from amazon. It takes me to the same voicemail which is full so no message can be left. I've emailed them via thier website. I hear they are a good company but if it's so hard to reach them it makes me not want to buy their products.

 

[Van-Tramp]

I have emailed them in the past and they got back to me and resolved the issued very fast. Ive even called and was taken care of quickly and with great service.

Try again is my only suggestion

 

[John61CT]

Maybe the long holiday weekend created a backlog

 

[Stephen]

I can’t explain it. The one time I called they picked right up and were great.


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[frater secessus]

they may be backlogged if they were closed for the holiday on Monday.

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[highdesertranger]

same here they have always answered the phone when I called. have you tried all the distribution centers? highdesertranger

I just tried the Ontario California number and got through. 909-287-7100.

 

[packnrat]

i have only used email and had no problems.

 

[wayne49]

There is a Renogy thread on CRVL that used to be monitored by Renogy. Long time since the last post.

 

[Mrcap]

Talked to them twice last week. They answered without delay. ‭(800) 330-8678‬


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[SoulRaven]

 ‭(800) 330-8678‬

Me too, they answer & will also give a call back if you leave message with name & # after hours. 
Regular business hours 8-5 M-Fri.
Tech Support (909) 517-3598

 

[Scout]

Thanks everyone. I contacted them.like others said it must have been the holiday.